K8s – Supporto

24/7 SUPPORT

A team of engineers with in-depth knowledge of all Kubernetes components will set up monitoring to detect possible events, trying to prevent any problems before they happen. By maintaining and troubleshooting CI/CD pipelines, you will achieve the goal of continuous delivery of updates across various development/QA/prod environments.

DATA INTEGRITY AFTER A DISASTER

Comprehensive data replication between different datacenters, including those located in different geographies, ensures that no business-critical information is ever lost. With customized backup / recovery solutions, the Desotech team will ensure that all your environments can be reproduced quickly in the event of a disaster.

UPDATE WITHOUT INTERRUPTIONS

Each version of the platform offers valuable features and improvements that your organization does not want to miss. Desotech engineers will ensure that your single or multi-datacenter upgrade implementation is operated with zero downtime without interrupting or missing a single request.

PAY-PER-TICKET

COVERAGE : Working hours, from Monday to Friday
ANNUAL TICKETS : Unlimited
CONTACT CHANNEL : Email or Telephone
RESPONSE TIMES : Within 1 hour (working hours)
INITIAL COST : No initial payment, cost per hour of assistance received

DESCRIPTION : If you’re running Kubernetes in a small environment (clusters of up to 120 nodes) and want the ease and peace of mind that comes with consistent, expert-led support, our pay-per-ticket package may be just the thing for you. which you need

CONTRATTO MENSILE

COVERAGE : Working hours, from Monday to Friday or 24x7x365
ANNUAL TICKETS : Unlimited
CONTACT CHANNEL : Ticket, Email or Telephone
RESPONSE TIMES : Within 1 hour
INITIAL COST : Based on the agreed package

SUPPORT

Desotech’s services help you analyze a wide range of solutions to handle Level 2 and Level 3 support issues, including severe and complex problems that may require modification of configuration files and/or source code or redistribution of components .